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Temporary Fundraising Administrator - Seasonal Campaign

Location
London
Salary
£12.00 to £12.50 Per Hour
Job Type
Permanent
Posted
2 Sep 2022

We have an exciting temporary role for a candidate who is available immediately, has a valid DBS clearance and has work experience from an office based or fundraising capacity.

The the temporary candidate will join a leading not for profit organisation to support the Supporter Care and Fundraising Teams to deliver outstanding service to supporters around their Seasonal Campaign.

We are looking for a positive, proactive and customer service savvy candidate. This temporary role will be paying £12.50 per hour with the favourable working hours of Monday - Friday 9 am -5 pm. This role will be starting immediately and lasting for roughly 4 months.

Key Responsibilities:

  • Calling registrants to thank them for taking part, to provide inspiration for their fundraising and to help tell them about our clients work and how the fundraised monies will help their cause.
  • Supporting the Fundraising Team and responding to enquires on social media.
  • Take on other ad hoc requests. This could be supporting our clients PR moments, building emails in ACM (which you will be trained on) or supporting other administrative duties in the team.

This service should always meet and exceed the expectations of our client's supporters, in order that they can actively contribute to their work through donating, volunteering, raising money and awareness.

Skills and Experience

  • Excellent communication skills and strong confidence on the phone. The candidate could be on the phone for up to 5 hours a day
  • Previous experience in fundraising is desirable but not essential as the company will provide training
  • Customer service, customer care or supporter care experience is an asset.
  • Familiarity with dealing with people adeptly
  • Experience in handling difficult conversations or complaints while representing the organisation well
  • Experience using social media in a work setting
  • Advanced Word, and Excel preferred but not essential
  • Reacts logically and decisively in difficult situations
  • The candidate must have an upbeat and positive attitude, a willingness to take on ad hoc tasks and an ability to inspire and influence people they speak to.
  • Expertise in working independently with minimal supervision. The candidate will be working with a very busy team during a very busy time. They will receive full training and the support of a line manager.

Please note a Basic DBS Certificate required

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Details

  • Job Reference: 702626835-2
  • Date Posted: 2 September 2022
  • Recruiter: Love Success Recruitment
    Love Success Recruitment
  • Location: London
  • Salary: £12.00 to £12.50 Per Hour
  • Sector: Sales & Marketing
  • Job Type: Permanent