We are currently working with a market leading UK Main Contractor & Developer that currently has a turnover of more than £700 million. Over the last 25 years they have built a range of different partnering relationships and have a substantial order book and a large pipeline for upcoming projects.
They have also been developing their own portfolio and have pipeline of development schemes which means that it is an incredibly exciting time for my client.
The business specialises in range of new build and refurbishment projects, as well as major mixed-use schemes.
Sectors include Housing Development, Community regeneration schemes and Retirement Living, Education, Healthcare & Leisure
The business mainly operates as a Contractor working for Private clients, local councils, and housing associations.
We are working with a business unit that specialises in refurbishment projects. These types of works include:
- Strip out of external cladding - EWI / Zinc / Rainscreen
- FRA Works - Passive fire protection and Fire stopping
- Remedial works
- New Roofing
- Structural works
- Internal Refurbishment.
Role: Resident Liaison Officer - London Based Projects - (East, South & West London Available)
Our client is seeking to recruit RLO s for a refurbishment programme in North London including the refurbishment and renewals of kitchens & bathrooms, roofing, window replacements, internal & external decorations as well as modular work.
Confidentiality in handling sensitive data and able to work in line with GDPR regulations
A confident and adaptable communication style
A self-motivated conscientious approach but with the ability to work as a team at all levels
Effective organisation and planning skills with the ability to meet tight deadlines
An analytical approach
Skills / Knowledge / Experience:
Previous customer service experience including face to face and telephone enquiries
Excellent verbal and written communication skills
Understanding of construction in social housing
Understanding of H&S
Full knowledge of MS Office packages
Previous resident liaison experience within the construction / social housing sector
Education / Qualifications:
Educated to GCSE level or equivalent
Full and valid driving licence
Educated to A Level or equivalent
Relevant H&S qualifications (i.e. First Aid)