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Rents Officer

£19.00 to £20.00 Per Hour
Job Type
20 Jul 2022

Castlefield Recruitment are currently recruiting a Rents Officer for a national housing association. The role is on an initial contract until the end of September, paying £20 per hour and can be performed remotely.

The role:

  • To deliver a high quality income management service to customers
  • To maximise income collection and improve performance against KPIs
  • Assist customers in completing benefit/universal credit claims
  • Sign post customers to both internal and external agencies who can provide welfare advice
  • Effectively manage a caseload of customers accounts
  • Ensure appropriate legal action is taken to recover debt

The person:

  • Experienced in income management and enforcement
  • Experience of working to performance targets
  • Knowledge of welfare reform and welfare benefits
  • Knowledge of legal frameworks relating to tenancy arrears recovery
  • Excellent communication skills
  • Clean driving license
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  • Job Reference: 662540374-2
  • Date Posted: 20 July 2022
  • Recruiter: Castlefield Recruitment
    Castlefield Recruitment
  • Location: Birmingham
  • Salary: £19.00 to £20.00 Per Hour
  • Sector: Government & Defence
  • Job Type: Permanent