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Part time IT Support Engineer - award winning Software Company

Bristol, Somerset
£25,000 to £40,000
Job Type
20 Jul 2022

IT Support Engineer Bristol based / hybrid Up to £40,000 (pro rata at 3 days per week)

These lot are one of the nicest companies in Bristol, renowned for taking ideas from concept to working software. They have worked with the likes of Unite Students, Move GB and have even created a bespoke app for care homes across the UK to transform the way they operate in their homes.

They're incredibly proud of their company culture and place a huge emphasis on staff welfare, happiness, professional development, and fulfilment. They work in very much a flat and open structure, creating an inclusive working environment where all employees feel their voices can be heard.

The time has come to expand their team, and hire a another legend to work very closely with their Head of IT, and 3rd party IT support company, to provide support on a range of hardware and software! They are not looking for someone who ticks every box, or someone who's super experienced, but a willingness to learn, and passion for IT is paramount. You'll spend your days working on their helpdesk, supporting around 50 end users, resolving user technical issue on-site and remotely.

The role will be a bit of a hybrid between helpdesk 1st line support and dipping into 2nd line, and Sysadmin! However fear not, if you've not done sysadmin before, that is fine! Alongside this, you'll be managing server infrastructure, locally and cloud based, and monitoring and chasing progress of work with their 3rd party IT company, who will be taking on the more complex IT issues.

Experience you'll ideally need:

  • Demonstrable experience in a help desk/IT Support role or similar
  • Experience with managing a windows domain like active directory
  • Experience with Office 365 administration
  • Excellent task management skills
  • Great communication skills

The important stuff:

They have some awesome benefits including a profit share scheme and 9% pension. They pride themselves on great career progression and giving you the tools you need to be the best you can be. They have an office in central Bristol, and they'd like you to be in the office 50% of the time.

Due to the nature of this role, for the first couple of weeks while you find your feet, they'd like you to work full time in their office, and then you can move to hybrid if you like ?

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  • Job Reference: 662543007-2
  • Date Posted: 20 July 2022
  • Recruiter: SR2
  • Location: Bristol, Somerset
  • Salary: £25,000 to £40,000
  • Sector: I.T. & Communications
  • Job Type: Permanent