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Head of Customer Contact

Job Type
2 Sep 2022

Head of Customer Contact

Role: Head of Customer Contact Salary: £70,000 pro rota Contract: Interim (6 months) Location: East London Start Date: September 2022

Leading and developing disperse teams. Setting powerful service strategies. Believing in making a meaningful and lasting difference to residents.

You are the kind of person that we want to speak to.

We are working with a large Housing Provider to find their next Head of Customer Contact.

You will have the opportunity to:

  • Lead and manage a Housing Service Centre from strategic direction and planning to implementation and delivery
  • Work with a Housing Association championing modern technology to drive resident change
  • Oversee, develop, and coach a large team across East London
  • Work with senior stakeholders on a regular basis, including at Director and CEO level

If you are a senior leader within a service setting who is looking for a new challenge, I would love to hear from you.

Feel free to contact me for a confidential chat at or apply directly.

Apply for this job now


  • Job Reference: 702629316-2
  • Date Posted: 2 September 2022
  • Recruiter: Adecco
  • Location: London
  • Salary: £70,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent