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Energy Specialist

Location
Meriden, Connecticut
Job Type
Permanent
Posted
16 Sep 2022

Avangrid is looking for a Energy Specialist to join their team at their Orange, CT location.

This position, in the Customer Programs and Products group, with guidance from their Supervisor or the Program & Product manager, coordinates initiatives for the development, implementation and operation of new and established program and product offerings for the Avangrid Networks companies. This position also prospects for and promotes the sale of energy and related products and services to acquire new residential and small commercial customers to meet or exceed Avangrid's growth and revenue objectives. This is accomplished through a comprehensive knowledge of customer needs, internal policies and procedures, programs and products this position supports and collaboration with internal stakeholders

MAJOR ROLES AND RESPONSIBILITIES

  1. The primary responsibility of this position is to promote the sale and/or implementation of energy related products and programs. This is accomplished through:
    • Strong sales and prospecting activities to initiate and review product and program enrollment activity which may include lead generation efforts, technical project review, and cross-product or program referrals.
    • Providing prospects with a comprehensive overview of the product and process and associated utility costs required to obtain the product.
    • Timely and accurate follow-up on all inquiries.
    • Referring prospects to various inventive and financing opportunities.
    • Developing and providing savings estimates and contracts for customers and prospective customers.
  2. Performs quality assurance and technical review on program and product activity, ensuring compliance with minimum standards, program rules and contract specifications. Initiates and performs file reviews, on-site inspections and tracking system updates that include both project specific updates and systematic updates to adjust for changing business needs; testing and signing off on system changes.
  3. Provides excellent customer service throughout all phases of customer or prospective customer participation in programs and products with a comprehensive knowledge of energy technologies and equipment, utility rates, tariffs and policies and financing/incentive programs.
  4. Work collaboratively with key internal departments such as Engineering, Operations, Sales, Conservation and Load Management on a regular basis. Responsible for the identification and implementation of initiatives to optimize efficiency by employing a continuous process improvement methodology to reduce costs and increase revenue. Supports departmental financial activities through the development and monitoring of budget reports, creating and tracking of purchase requisitions/orders and invoices.
  5. Applies knowledge and skills to resolve a wide range of complex issues associated with program or product inquiries from customers, regulators or vendors. 
  6. Develop and maintain relationships with lead sources such as engineers, builders, developers, realtors, trade allies, etc. to identify opportunities resulting in incremental energy consumption and revenue growth. 
  7. Assumes a primary role in special assignments as directed by management to support the overall initiatives and goals of the organization. 

 

JOB REQUIREMENTS:

Education & Experience Required:

  • Bachelor's Degree with 3 - 5 years sales, marketing, energy efficiency or customer service experience.
  • Associate's Degree with 5 years sales, marketing, energy efficiency or customer service experience.
  • Knowledge in the areas of utility related electric & gas technologies and end use customer equipment is required (i.e. utility and customer lighting, HVAC equipment, distributed generation, etc.)
  • Knowledge of natural gas and/or electric utility (structure, market, department responsibilities, etc.) as well as tariffs & rates is preferred.
  • Advanced sales training is preferred.

Skills/Abilities:

  • Demonstrated ability to simultaneously manage multiple tasks while providing excellent customer service.
  • Excellent interpersonal, verbal and written communication and presentation skills.
  • Strong computer skills (Microsoft Office, sales platform, etc.)
  • Attention to detail and proven analytical and problem solving skills.
  • Ability to maximize effectiveness by use of time management, territory management, prioritization of work and effective utilization of all resources.
  • Strong cross functional team skills and a desire to serve co-workers
  • Ability to occasionally work evening and weekend hours.
  • Ability to travel.

About the Company

AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $39 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.'s Sustainable Development Goals and was named among the World's Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit

This job has been posted by TalentBoost on behalf of Avangrid. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

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Details

  • Job Reference: 713375623-2
  • Date Posted: 16 September 2022
  • Recruiter: Avangrid
  • Location: Meriden, Connecticut
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent