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Customer Service - Sales Administrator

Location
Manchester, Lancashire
Salary
£20,000 to £25,000
Job Type
Permanent
Posted
2 Sep 2022

Customer Service Coordinator

Sales AdministratorTrafford Park

£22,000 - £25,000 DOE

My client is a specialist organisation within the field of interior design. They work closely with designers and architects to deliver an outstanding product and service to their clients. Their bespoke offerings and innovative products are the key to refurbish projects for hotels, bars, offices, corporate organisations and commercial spaces. They are now seeking an experienced Customer Service Co-ordinator to join their team and handle all correspondence with their clients, duties include the following:

  • Deal with incoming queries from contractors, customer and clients, providing accurate information on all products, including technical queries re products sizing s etc.
  • Processing sample requests from contractors
  • Advising on best products in the market for new projects following briefs of themes, colours for specialist projects
  • Liaising with decorators, contractors, through to Interior Designers and Architects
  • Processing customer s orders and following them through to completion/installation stage, advising the client on timescales, delivery dates etc.
  • Providing quotes and dealing with price queries
  • Administrative support for the sales team

The ideal candidate will have excellent communication and interpersonal skills to deal with all clients, be computer literate, have strong organisational skills and a confident telephone manner due to the nature of the work. An interest in design and a creative flair would also be ideal.

Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.

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Details

  • Job Reference: 702629312-2
  • Date Posted: 2 September 2022
  • Recruiter: Gibson Hollyhomes
    Gibson Hollyhomes
  • Location: Manchester, Lancashire
  • Salary: £20,000 to £25,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent