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Customer Service Representative

Location
Fleet, Hampshire
Salary
£20,000 to £26,000
Job Type
Permanent
Posted
20 Jul 2022

Permanent Customer Service Representative required in Fleet offering between £20,000 - £26,000 PA. Are you looking for a new and exciting Customer Service role? Our client is one of the UK's leading organisations within their industry sector and they work with some of the biggest brands in the UK and Globally. They have an exciting, full-time opportunity for a Customer Service representative to join their award-winning team.Your new role -Identify opportunities for upselling additional products and services, indirectly driving our sales revenues and maximising account value. -Attend client visits and conduct onsite training sessions, when required to do so. -Take a consultative approach in helping clients overcome issues and achieve goals. -Obtain and translate client feedback into actionable insights, driving positive change across the site and our product development. -Work closely with the Sales team to develop the client relationship and improve retention. -Communicate and promote new product updates and features to clients, demonstrating how requests have been listened to and directly addressed. -Analyse job content, formatting, and performance, providing expert advice on how to improve exposure and delivery. What you'll need to succeed-Customer facing experience -A good level of Systems knowledge -Comfortability on phone -Experience working to activity-based targets -Highly motivated with a passion for delivering exceptional customer serviceWhat you'll get in return-Excellent basic salary -23 days annual leave, increasing with length of service (plus Bank Holidays)-Regular team incentives and social events, including annual Christmas and Summer parties -Great culture and work environment, with full training and support provided -Discounts with major cinemas and retailers, family days out, and much more -Generous company pension What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Details

  • Job Reference: 662540352-2
  • Date Posted: 20 July 2022
  • Recruiter: Hays Specialist Recruitment Limited
    Hays Specialist Recruitment Limited
  • Location: Fleet, Hampshire
  • Salary: £20,000 to £26,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent