Job Title: Customer Service Advisor
Location: Borehamwood (Hybrid)
Job Type: 12-Month FTC
Salary: £20,000 per annum
Hours: Role will be shift based across a 40-hour week, 8am-7pm, 9-1 on a Saturday. Saturdays are worked from home on a rotational basis - 1in 3 or 1 in 4.
THE COMPANY:
Our client in Borehamwood is looking for a Customer Service Advisor to join their stunning, open-plan offices. This will be working for reputable company within their field, supporting their members with any queries they may face.
If you have experience within a call-based role and looking for your next Customer Service position, please contact us today!
SKILLS REQUIRED
Great communication skill
Excellent user of MS Office
Excellent attention to detail
Strong Administration experience
Educated to GCSE level or equivalent
Telephone customer service experience
RESPONSIBILITIES
Respond to enquires over telephone, email and live chat
Process membership and applications on behalf of customers
Handling renewals and compliance
Credit control when required
Cross-selling additional products/ add-ons
ADDITIONAL INFORMATION
23 days annual leave (plus bank holidays)
Flexitime
Private Healthcare for the employee and their dependants (after 1 years' service)
Employee Assistance Programme (day one)
Interest free Season Ticket
Annual Leave purchase scheme
Beautiful, serviced offices with break out pods, social bar, playstation, putting greens and more!
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others' and we will contact you within 3 working days if you have been shortlisted.
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