Apply for this job now

Commercial Claims Handler

Maidstone, Kent
£22,000 to £28,000
Job Type
20 Jul 2022

An exciting opportunity has arisen to work in the company s head office in Kent as a Commercial Claims Advisor. This brokerage is proudly independent where they are a very client focused organisation specialising in many bespoke insurance schemes and products. There is currently a big push by the company for development this year and it is therefore a very good and exciting time to join this organisation.

Working for this brokerage who have won several insurance awards ofver the last few years, everyone brings their own expertise and enthusiasm to work, to enable customers to make the right insurance decisions to meet their needs. They re passionate about helping their customers and employees move on and up in life and business. They pride themselves on investing in our employee's talent to ensure that great people build great careers with them.


To assist the claims team in achieving their targets in line with company objectives.


  • You will advise and update our clients on all relevant events and discussions during the claim ensuring complete customer happiness.
  • You will regularly assess the status of claims with clients/insurers/recovery agents/solicitors and ensure that all parties are informed of progress or chased for updates as necessary.
  • You will run claims efficiently and keep the system updated with all relevant information.
  • You process all claim notifications, further advice and collections following our team procedures.
  • You will need to be someone with super administrative skills who will be task focussed and want to develop and cultivate their career with us.
  • Providing necessary reports to Account Executive s on claims history and other information prior to renewal etc.
  • Updates insurers, informing them of any additional information acquired during the claims process. Ensure that claims statistics and placing department or insurers on risk, are accurate and produced in accordance to SLAs.
  • You will be managing and maintaining the claims diary on OpenGi system as well as other databases


• Technical and commercial insurance knowledge

• Claims experience (motor, liabilities and property desirable)

• Confident telephone manner

• Excellent communication skills

• Organised and systematic approach to work

• Good attention to detail

• Self-starter and self-motivated in the working environment

• Knowledge and understanding of OpenGi management operating system (desirable)

Attractive basic salary up to £28k, plus excellent staff benefits in addition.

Apply for this job now


  • Job Reference: 662540975-2
  • Date Posted: 20 July 2022
  • Recruiter: Cryer Baker Insurance Recruitment Ltd
    Cryer Baker Insurance Recruitment Ltd
  • Location: Maidstone, Kent
  • Salary: £22,000 to £28,000
  • Sector: Banking & Financial Services
  • Job Type: Permanent