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Claims Handler

Gloucester, Gloucestershire
£20,000 to £23,700
Job Type
2 Sep 2022

Claims HandlerGloucester (Hybrid working model)


Full time, permanent

My client is looking to recruit a trainee claims handler to join their successful, growing company in Gloucester. You will work within a dynamic team, supporting their customers in a timely manner. You will be able to understand the customers needs and assist in an appropriate way. The ideal candidate will be looking for a career that offers growth within an exciting new opportunity and be passionate about delivering great customer service

The role

  • Responsible for managing your own workload
  • Offer exceptional customer service throughout everything you do
  • Process correspondence and ensure all workflow activity is completed effectively
  • Provide effective internal and external communications
  • Ensure claims are handled in the correct technical manner
  • Deal with enquiries, understanding the customer s needs, and providing guidance that is best suited to their requirements

Essential criteria

  • Previous experience in customer service required from any sector, to include retail, hospitality, or commercial industry
  • Strong communicator both written and verbally
  • Ability to build relationships with customers
  • Work effectively and in an organised manner both independently and as part of a team
  • Ability to listen to the requirements of clients and identify and match their needs
  • Have a positive, enthusiastic, and proactive approach
  • Offer a high standard of customer service

Key Benefits

  • Full training provided which is reflective in increasing basic salary
  • A competitive pension for which the company will pay twice the amount.
  • Generous number of holidays with the option to buy 10 additional days.
  • Discretionary annual bonus based on personal and company performance.
  • Wellbeing activities - support groups, yoga, mindfulness sessions, Sports, and Social Club events and more
  • Fantastic office space with parking available

Please contact Daniel at i2i Recruitment for IMMEDIATE consideration!If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

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  • Job Reference: 702627760-2
  • Date Posted: 2 September 2022
  • Recruiter: i2i Recruitment Consultancy
    i2i Recruitment Consultancy
  • Location: Gloucester, Gloucestershire
  • Salary: £20,000 to £23,700
  • Sector: Banking & Financial Services
  • Job Type: Permanent